Job Details
The Case Manager, in close cooperation with the Executive Director and the Technical Director through virtual Teams meetings, provides the needs assessment screenings for applicants to our Mentorship Program, case management (aka Success Coaching) for program participants, and coordinates program logistics to ensure successful program completion and job placement. Additional responsibilities include:
- tracking key data and metrics needed for grant reporting for at least 6 months post‐training;
- serving as a conduit of information among the diverse stakeholders of our Mentorship Program;
- participation in strategic planning for program development and expansion
We are ideally seeking a full-time candidate, but will consider applications from part-time candidates.
Program Planning / Organization:
- Coordinate program logistics with program, mentor and employer partners.
- Tracking of program documentation and data needed for grant reporting.
- Establish timelines and organize workflow.
Program Execution:
- Participate in recruitment and outreach as needed.
- Conduct the candidate needs assessments / intake process, assist in participant selection.
- Provide weekly “Success Coaching” (i.e. Case Management) for selected participants.
- Identify barriers and secure resources needed to enhance program participation / success.
- Coordinate a “Career Mentor” for each student.
- Coordinate on‐site logistics for “hands on” activities with employers (no travel required).
- Manage student progress to ensure timely completion of all program requirements.
- Coordinate job‐placement and support candidate retention for at least 6 months‐ run support groups.
- Ongoing, consistent communication and updates with all key program stakeholders.
15% Meeting Participation:
- Participate in staff meetings regularly.
- Provide project planning, progress, workflow and execution updates for grant reporting.
- Participate 2‐3 times each year in MA‐based grant‐related events (travel required).
Education: Bachelor's degree or relevant experience in a related field required.
Experience: Needs assessment / case management experience required; grant reporting experience and GPS training preferred.
Other Job Knowledge, Skills, Abilities or Certifications:
- Solid knowledge of MA‐based wrap‐around support services and agencies. Strong outreach/advocacy skills.
- Cultural sensitivity and comfort working with diverse populations.
- Ability to build relationships with students, mentors and employers, and to communicate effectively.
- Self‐starter, able to prioritize various tasks, manage multiple timelines, rapidly adapt to unexpected situations.
- Computer literacy and working knowledge of Microsoft Office Suite, Teams, Outlook and Slack
The pay rate will be at least $25 an hour, possibly higher, commensurate with experience.
For a Full-Time Position, health care and two weeks paid vacation.
A cover letter and resume are required to apply. Please send both to Betsy Ames at betsy@nehers.org by 5PM on January 10th.