Public Communications, Marketing & Design Specialist

Representative Duties of Position:

• Initial contact for electric media relations with customers, agencies and key accounts, including press releases, outages and conferences with all media outlets. Advertise with local media and community entities for corporate activities and relations.
• Design, implement and manage all corporate social media and website graphics, images and content.
• Public event coordinator and representative for electric activities. Including local board, school, and industry and community event participation.
• Coordinate and provide outage, crisis and other situational forms of communications both internal and external to TMLP.
• Develop a marketing and communications plan specific to meet TMLP’s goals and objectives while supporting the various departments.
• Development of company related print and electronic materials as assigned. Coordinate and manage the purchase of promotional items for all corporate initiatives while staying on budget.
• Coordinate the marketing and design of programs to meet regulatory and company requirements.
• Develop, maintain and meet budgeted activities.
• Collaborate with the Internet Services Group to provide consistent corporate branding and advertising.

• Develop written /oral recommendations to expeditiously resolve customer issues including billing, rates, energy analysis, and other messages as needed by corporate.  Coordinate value added services information based on customer needs. Website form inquiry processing, delegation and handling.
• Create and deliver training and presentations on behalf of the TMLP for customer retention and/or recruitment at trade shows, business forums, community events and any other venues. Administer, develop and provide training on current energy service and marketing programs internally. Create and implement marketing strategies to promote energy efficiency, conservation, safety, public power and other as assigned for customer.

• Assist with state, federal and private entities for applicable grants pertaining to proposed programs.
• In coordination with the Sustainability & Commercial Development Specialist, advise customers on TMLP policies that affect their business, via informational sessions, site visits, and quarterly newsletters. Assist and back-up as needed.
• Other duties as assigned.